Postage – usually the next day, so you get your phone just as soon as possible.
Royal Mail 1st Class recorded delivery
Warranty & Returns Policy
These phones are covered by a “No Hassle” 14 Days Warranty .
All items must be returned in resalable condition and with retail packaging (where appropriate). We can only entertain genuine claims, your phone must not be physically opened, manipulated or altered. We hold right to decline any false claims.
During the initial 14 days if a phone is faulty we will replace the phone or refund your purchase price including postage. If the phone is found to be working we will return the phone, or refund the purchase price.
Your happiness is our top priority.
We strive to send out the best phones possible and to provide a quality and speedy service. Sometimes things happen outside our control (such as Royal Mail losing a package) but we will always do everything we can to make your purchase as smooth and quick as possible.
If you have any concerns or questions please contact us before leaving any negative or neutral feedback so that we may have the opportunity to ensure your satisfaction.
Grading Mobile Phones
We Grade our Phones using common standards into the following groups:
While clearly a used device the phone will be in Excellent cosmetic condition. The front and rear housing will show little or no sign of wear, with only very minor scratches or marks and no cracks present.
One would look at such a phone and think “its owner really loved of this thing” or “this phone is almost new”.
Indicates the phone is in Very Good condition but not quite an A. Often it’s just one small scratch too many, or in the wrong spot. It will have had minimal use and may have a very few minor hairline scratches or very light scuff marks and has been very well cared for by its previous owner.
One would look at such a phone and say “It’s almost an A grade, if not for that small mark”.
Indicates the phone will be in Good overall condition. The front and rear housing will show some signs of wear and may have some scratches and worn spots present from general day to day use rather than any significant damage. The screen will be clear or mostly clear.
One would look at such a phone an think “its owner took good care of this – or didn’t use it much”.